The service advisors were very friendly and answered all my questions. My car was ready on time, and the whole service appointment was quick and hassle-free.

Greg Gorman makes the difference. I am extremely happy with my service at Tasca Cadillac here in Melbourne FL. Greg provided a cell number and email that allows my direct access to him in regards to any questions and concerns I have with the service on my Cadillac CT-5. It is a really nice car and I can not be happier with the ride and comfort. Greg has made the level of service what you would expect out of owning a Cadillac.

I can honestly say working with Greg Gorman was great. He was very knowledgeable about my car. He took care of everything. Very satisfied.

I give them one star, because i don't want anyone to think I forgot to rate them. I took my Hummer EV in on December 10th, 2024, and still do not have it back 10 weeks later. Worse is the fact that I still can't get an idea of when I might get it back. It went in for a mandatory "update". Apparently they fried the electrical system while doing the work. I found out through back door channels that the parts came in 2 weeks ago, but they still haven't touched it. They are waiting for a motor that controls the bed cover. As if I want to wait for that. I told them last Tuesday to just get it running and give it back. Still no Hummer and no answer as to when I will get it. Terrible, terrible customer communications. I've asked for management to call me, but that doesn't happen either.

Completely satisfied with our recent service, as always. We have worked with Greg Gorman for years and continue to deal directly with him.

GREAT SERVICE EVERY TIME ESPECIALLY FROM GREG GORMAN. I'VE DONE BUSINESS WITH GREG THRU CADILLAC MANY YEARS AND ALWAYS ASK TO SPEAK WITH HIM....HE KNOWS HIS STUFF

I want to thank Trey at Tasca Cadillac. He was honest, and efficient when buying my new Cadillac. Trey explained all of the features of the car and made my experience quick and easy. Thank you Trey!

My husband and I have always owned two Cadillacs and have trusted Greg Gorman with their service for more than fifteen years.Thank you, Greg. Rita Kovar

Once again Greg and the Tasca Cadillac service team rescued me and my Cadillac. The car was serviced the morning my husband dropped it off and was told to wait for the car . This priority attention is what keeps me coming back. It was a rather expensive trip but in the world today everything I mean everything costs more and in some cases you get less. Not with Greg at Tasca. I always feel that I am treated with respect and fairness and honesty no amount of money phases me. Bills just keep coming and I need a car to get to work to pay my bills. After more than 20 years I always feel that I’m treated fairly and appreciate all the time and effort shown to me at Tasca.

Greg Goman - Service Department Thank You Greg. I have been involved with Greg for many years in the service of my car. Greg has always been helpful and professional in the handling of my service and my vehicle. Greg is one of the primary reasons for my returning to the dealer to take care of my service needs. Nothing but good things to say.

Great service and communication

I just had the most incredible experience with TASCA Cadillac’s Service Department! Greg Gorman the Assistant Manager could not have possibly been nicer!! He immediately made me feel at ease with his warm and engaging personality. I was expecting a stuffy snooty attitude from an Cadillac dealer and Greg treated me like a very easy going, easily approachable professional which I appreciate greatly! He took fabulous care of me and my XT5! And not only Greg but others who I came in contact with, acknowledged me warmly which I appreciate. I compliment the general manager and whoever is responsible for the outstanding training of managers and employees!! WELL DONE TASCA!!!! I have ALWAYS been a General Motors customer and have owned 4 Cadillacs (STS, Eldorado, Escalade and XT5). I will be a customer for life!!!

Great sales experience! Joe was super patient with multiple test drives and was able to work some of the sale/financing details over the phone to save me time when I went back to complete the sale. And I love my new car! It’s a dream compared to my previous vehicle. Very impressed!

Great experience! Quick response to online request, Phone follow up for appt, greeted immediately at dealership, sales agent Mike was easy to work with and very accommodating, finance options were easy to understand, Kim in finance was quick and explained everything and others at the dealership (Chad) even chipped in to help make the experience fun and simple. The dealership was beautiful and clean too!

Great customer service got me in n out in a timely manner

Rose, from your Cadillac service department, was amazing. She was helpful and engaging during our check-in and when our service took longer expected she kept us updated and took care of our needs. Working in the customer service management field myself, it's refreshing to encounter an elite service professional such as Rose. Her commitment to her customers' satisfaction should be a value you recognize & reward. Thank-you.

I have been taking my 2023 Escalade to Tasca. The service is outstanding; they are above and beyond my service needs. Kudos to Rose, my service writer. She is a true professional and provides exceptional customer service.

This review is about the Service Department and Greg Gorman in particular. We have been trusting Greg with our vehicles for years, and he has never disappointed us. Not only is he personable, considerate, and kind, but efficient and knowledgeable about all aspects of the vehicles he schedules for service. If we have an unexpected repair, he is gracious enough to answer all questions thoroughly and explain in detail what is needed and why. It is rare to find all of those qualities in one person, and we consider ourselves fortunate to have Greg, the Assistant Service Manager, as the leader of our dedicated service team. It is his dedication and expertise that has kept us with him through every dealership he has served. Thank you, Greg! And thank you Tasca for all you do! Bill David

I had a very positive buying experience. Everything went smoothly with no stress. The salesperson(Chad)and financial manager were extremely pleasant, helpful and friendly. I highly recommend. Thank You Tasca.

I recently brought my vehicle in for its annual service at Tasca Cadillac, and I had the pleasure of working with Greg Gorman, Greg made the whole process smooth and hassle-free. Not only did he handle the regular maintenance, but he also took care of replacing a tire that had a nail in it, which I greatly appreciated. Greg is very knowledgeable and explained all the work in detail, so I knew exactly what was being done to my vehicle. His pleasant demeanor and professionalism made the experience enjoyable. He went above and beyond to ensure everything was done efficiently and on time. If you’re looking for exceptional service and someone who genuinely cares about their customers, I highly recommend Greg and the team at Tasca Cadillac.

Thank you for the wonderful and professional service. Rose and Cameron were thoughtful, efficient and made sure I was well taken care of. And my Cadillac too . Rose kept me posted along the service appointment and was extremely helpful and kind . She knows her stuff and I appreciate her extra effort. Cameron was such a gentleman and was so kind and helpful. He is a valuable employee and makes a great impression. Everyone at Tasca Melbourne always ensures that I and my vehicle have the best experience possible with spending the least amount of money. In these times I truly appreciate it. I am a loyal and satisfied customer and intend to be for years to come. Again thank you Rose , Cameron and always Greg who I have known and worked with for over 25 years.

I called Tasca about a vehicle I was interested in. Charice gave me all of her time to answer a list of questions. She never made me feel pressured to buy and only wanted me to make the best decision for me. I took the chance to drive my trade-in 12 hours from home to purchase this vehicle. This was the BEST purchasing experience I have ever had. Charice did everything she said she would over the phone. AMAZING! Ron, the manager, came to introduce himself and made me feel at home as well. He really cares A LOT about customer satisfaction. He is definitely a very genuine person. Kim, in finance, was amazing to work with as well. She TRULY knows what she is doing and will find the best financial option for you. Definitely give her a try prior to researching your own financial option. You will not regret working with her. Previously, I have had a lot of bad experiences with dealerships and especially in the financial department. Charice, Ron, and Kim, thank you for allowing me to experience the way car buying should be. You all are the best!!! A++++ Greg, the service manager, was amazing to work with as well. Great job Tasca family!

Always great service, thank you. So good, we returned to buy a new car. Great customer service and no hassle or pressure. Charice really worked diligently to get us the best deal and trade in for our old Buick regal on a new SUV. Much appreciated.

Julio was very good to me and my mom during the process of buying a car for my mom even though we came into a issue he work really hard with financial to make sure my mom left with her new vehicle and I want thank the financial department for making everything smooth for us and once again thanks Julio 🙂

Greg is the best, he keeps my vehicle in pristine condition. I will always come back as long as Greg is here.